MINISO USA

HR Workforce Specialist

Location US-CA-West Covina
ID 2026-4404
Category
Human Resources
Position Type
Full-Time
Location/Org Data : Name
MINISO USA Corporate Office

Job Summary

The HR Workforce Specialist plays an integral role in supporting HR operations, developing employee-facing materials, coordinating workforce initiatives, and facilitating cross-functional collaboration. The HR Workforce Specialist works closely with business partners to support organizational objectives, promote a positive employee experience, and ensure the effective execution of HR programs and initiatives.

Essential Job Functions

Recruitment & Talent Acquisition

  • Assist in managing the full-cycle recruitment process, including requisitions, job postings, sourcing, screening, interviewing, offers, and onboarding.
  • Develop and execute recruitment strategies for corporate, retail, and field leadership positions.
  • Partner with the Head of Human Resources, America, to understand staffing needs, establish hiring priorities, and provide recruitment updates.
  • Create and maintain job descriptions, recruitment records, and candidate pipelines.
  • Monitor recruitment metrics and identify opportunities to improve hiring efficiency and candidate experience.

HR Systems & Process Management

  • Support the administration and maintenance of HR systems, including ATS platforms and other business applications.
  • Assist with system implementations, workflow management, user access, troubleshooting, and employee training.
  • Develop and maintain SOPs, process documentation, and operational training materials.

Workplace Safety & Compliance

  • Coordinate and support workplace safety initiatives, employee safety communications, and safety awareness programs.
  • Assist with the development, distribution, and maintenance of safety-related policies, procedures, training materials, and documentation.
  • Support the collection, tracking, and reporting of workplace incidents, safety concerns, and corrective actions.
  • Assist with safety training coordination, compliance initiatives, and employee education.
  • Partner with HR and operational teams to promote a safe and compliant workplace.
  • Maintain accurate safety records and assist with compliance reporting and documentation.

HR Reporting & Analytics

  • Generate, maintain, and distribute HR reports, dashboards, workforce summaries, and related documentation.
  • Collect, organize, and analyze workforce information to support HR operations and organizational decision-making.
  • Prepare reports related to recruitment, workplace safety, employee engagement, training, and other HR programs.
  • Maintain accurate HR records, databases, tracking tools, and reporting schedules.
  • Identify trends, discrepancies, and opportunities for improvement through HR reporting and data analysis.
  • Prepare presentations, summaries, and analytical reports for HR leadership review.

HR Operations & Employee Support

  • Provide general HR and People Operations support across corporate and retail operations.
  • Assist with employee lifecycle processes, onboarding, employee documentation, and HR communications.
  • Support HR policies, procedures, compliance initiatives, employee engagement projects, and other HR programs.
  • Partner with HR leadership and field management on operational needs and employee-related initiatives.
  • Assist with company-wide projects, special assignments, and other HR responsibilities as needed.

HR Communications & Content Development

  • Develop, prepare, and maintain HR-related content, including employee communications, presentations, training materials, guides, policies, and informational resources.
  • Assist with creating engaging and informative content for employee education, HR programs, and company initiatives.

Additional Qualifications

  • Strong organizational, project coordination, and time-management skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment.
  • Excellent written and verbal communication skills, including the ability to develop professional HR materials, employee communications, reports, and presentations.
  • Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.
  • Exceptional attention to detail, accuracy, and follow-through.
  • Strong interpersonal skills and the ability to collaborate effectively across departments and organizational levels.
  • Ability to maintain confidentiality and exercise discretion when handling sensitive employee information and HR matters.
  • Demonstrated initiative, sound judgment, problem-solving skills, and a continuous improvement mindset.
  • Coordinate and provide professional support for HR programs, projects, and strategic initiatives.
  • Assist with the development, implementation, and maintenance of HR processes, policies, and procedures.
  • Coordinate and provide professional support for HR programs, projects, and strategic initiatives.
  • Assist with the development, implementation, and maintenance of HR processes, policies, and procedures.
  • Adapt to changing business priorities and provide support across HR functions as needed.

Education & Experience

  • Bachelors degree in Human Resources, Business Administration, Communications, or a related field preferred.
  • 4+ years of experience in recruitment, safety or human resources.
  • Relevant experience in Human Resources, recruiting, workforce coordination, safety, training, communications, or project coordination HR operations, ATS administration, reporting, and process improvement experience preferred.
  • Equivalent combinations of education and relevant professional experience may be considered.

Pay Range

USD $82,000.00 - USD $88,000.00 /Yr.

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